Tuesday, 30 October 2007

No Internet access after reinstall

After reinstalling Windows XP everything is working apart from my Internet. As my PC doesnt have an ethernet port I have to a USB modem

Any ideas what the problem may be the problem

Post update .....

Ive added my TCP/IP settings below


cmd, originally uploaded by cdmcdermott.

11 comments:

Anonymous said...

Have you installed the drivers for the USB modem ?

Anonymous said...

Have you checked you are getting connection lights on the USB modem. If you have no lights then it may suggest that your PC isnt seeing the modem. In which case as previously stated try installing the appropriate drivers

Baz

Anonymous said...

Thanks for the replies Steve, Baz

I have made sure the drivers are installed.

The modem appears in the taskbar so must be recognised by the system.

Any other ideas ?

Anonymous said...

Could you give me a screen dump of your IP settings.

Go to command prompt and do ipconfig /all

baz

BLOG said...

Ive amended my original post to include IP settings

Looks like there is def no connection as the modem is not showing an IP address

Anonymous said...

Your def not going any connection to the USB modem, try removing modem restarting the computer and reinserting

When your PC starts the modem just click the Internet icon and it should invoke the connection screen. Add your username etc.. and remember settings.

You should be fit to go

Daniel

Anonymous said...

Have you checked your firewall settings and made sure that your firewall isnt blocking your modem for accessing the internet

Iain

Anonymous said...

Paul,

Iain may have cracked it I suspect it may be firewall issue !

Now why didnt I think of that doh !

Anonymous said...

yup I'd second that think Iain probably has cracked it with the firewall settings

well done mate

hope you get it fixed

David

BLOG said...

Thanks guys. It appears my problem was a firewall issue and once i'd allowed the connection to the internet I am now back online

Thanks for the help

Anonymous said...

Glad you got it fixed

Steve